Website Privacy Policy

This Privacy Policy applies to all personal information collected by Core Plus Group Pty Ltd (ACN 605 721 819) and its related entities (collectively, CorePlus) via the website located at and any other website or social media page operated by CorePlus (collectively, the Website). 

1 What is “personal information”? 

(a) The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about 

an identified individual or an individual who is reasonably identifiable: 

(i) whether the information or opinion is true or not; and 

(ii) whether the information or opinion is recorded in a material form or not. 

(b) If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be 

classified as “personal information” and will not be subject to this privacy policy. 

2 What information do we collect? 

The kind of personal information that we collect from you will depend on how you use the Website. The personal information which we collect and hold about you may include any personal information you input into the Website. Such personal information may include your name, age, gender, date of birth, health information and fitness goals, contact details (including phone, fax and e-mail), credit card details, user ID, social media details and location details. 

3 How we collect your personal information 

(a) We may collect personal information from you whenever you input such information into the Website. 

(b) We also collect cookies from your computer which enable us to tell when you use the Website and also to help customise your Website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies. 

4 Purpose of collection 

(a) The purpose for which we collect personal information is to provide you with the best service experience possible 

on the Website and also to provide you with any services or contact requested or otherwise reasonably expected. 

(b) We customarily disclose personal information only to our service providers who assist us in operating the Website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties. 

5 Access and correction 

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, or require any correction please contact us as set out below. 

6 Complaint procedure 

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by our privacy officer and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner. 

7 Overseas transfer 

Your personal information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which your personal information may be sent. If your personal information is sent to a 

recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled in that jurisdiction. If your personal information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia’s, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles. 

8 Vimeo Privacy Policy 

The privacy policy of Vimeo OTT Solutions Inc, accessible at, as amended from time to time, is incorporated as part of this privacy policy for the purposes of any aspect of the Website involving Vimeo OTT Solutions Inc and its online platform service. 

9 How to contact us about privacy 

If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us via